Privacy Policy

Introduction

Haley's Cleaning Service ("Haley's Cleaning," "we," "us," or "our") is a residential and commercial cleaning company based in Landisville, Pennsylvania. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, or engage our services.

Information We Collect

(a) Contact information you provide

When you use our Reserve Your Service, Nominate a Neighbor, Become a Partner, or Careers forms, we collect information such as your name, email address, phone number, and service address, along with any details you choose to share about the request.

(b) Sensitive information about a third party (charity nominations)

The charity nomination form collects information about the nominee (a third party), which may include their name, contact details, and personal circumstances. We only collect this information when the nominator confirms they have permission to share it on the nominee's behalf.

(c) Automatically collected information

We (and our analytics providers) automatically collect certain information when you visit the site, including IP address, browser type, device information, referring URL, and pages visited.

(d) Cookies and similar technologies

Our site uses cookies and similar technologies, including those set by embedded third parties such as the Elfsight Google reviews widget and site analytics tools.

How We Use Your Information

• Respond to service requests, quotes, and general inquiries
• Schedule, dispatch, and complete cleaning services
• Review and process job applications
• Coordinate charity nominations and community programs
• Send you texts or emails you have consented to receive
• Operate, improve, and secure our website and services

SMS / Text Messaging

We only send text messages to phone numbers that have opted in via a checkbox at the time of submission. Message and data rates may apply. Reply STOP to opt out at any time or reply HELP for help. We do not sell or share phone numbers with third parties for their own marketing purposes.

Third Parties We Share Data With

We share information with the following service providers strictly to operate our business:

• Jobber — job and client management
• ClickUp — internal task tracking
• Zapier — automation between our tools
• Supabase — database hosting
• Google — Business Profile and reviews
• Calendly — scheduling and consultations
• Elfsight — embedded reviews widget

We do not sell personal information to third parties for their own marketing purposes.

Data Retention

We retain lead and application data for as long as reasonably necessary to fulfill the purposes described in this policy and to comply with legal, tax, and accounting obligations. Charity nomination submissions are reviewed and then retained only as long as needed to administer the program.

Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or opt out of the sale or sharing of your personal information. These rights are available to California residents under the CCPA/CPRA and to residents of Virginia, Colorado, Connecticut, and other states with comparable privacy laws. To exercise these rights, contact us at the email address below.

Children's Privacy

Our services and website are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Data Security

We use industry-standard measures to protect information we collect, including encrypted database storage and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Pennsylvania Data Breach Notification

In the event of a data breach affecting your personal information, we will notify affected individuals as required under Pennsylvania's Breach of Personal Information Notification Act.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.

Contact Us

Haley's Cleaning Service
Landisville, PA 17538
sales@haleycleans.com
(717) 892-5103